River Rock Casino Resort in British Columbia

Casino Details

River Rock Casino Resort place picture
3.9
Based on 9352 reviews
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Manhar Joshi profile picture
Manhar Joshi
2 months ago
Terrible casino. Untrained and short staffed
Mike Williamson profile picture
Mike Williamson
2 months ago
Very nice hotel with comfortable beds and a very nice bathroom. We also had an excellent view and it was very convenient to the metro station, only about a hundred yards away. The only thing we didn't like was the lack of outlets in the room. Traveling with a CPAP is challenging when there are no outlets near the bed. There were also no USB ports near the beds.
604 Critic profile picture
604 Critic
2 months ago
We had an absolutely fantastic stay at the River Rock Casino Resort in Richmond! The casino floor itself is incredibly lively, fun, and packed with energy—making it the perfect place for an exciting night out with friends.
However, the best part of the resort is that once you’re ready to wind down, the rooms are wonderfully peaceful, quiet, and soundproofed. You get the best of both worlds: a high-energy entertainment hub downstairs and a completely tranquil oasis upstairs.
The amenities are also top-notch. We spent some great, relaxing time at the indoor swimming pool and hot tub. When we got hungry, the food court/casual dining options were great, offering plenty of quick, delicious, and convenient choices right on site. I will definitely be back!
Kevin Estalayo profile picture
Kevin Estalayo
5 months ago
This was honestly one of the worse “high end” hotel experiences I have had in BC over the last 5 years…

We rented a Suite on the 9th floor and, well, definitely not the standard that you would expect.

1. The TVs are old with no way to stream anything (in this day and age it should be a basic set up for any decent hotel).

2. The room was “clean” but definitely not well cared for with a lamp not working, the couch had stains on it, baseboards seem to have not been cleaned in quite some time, etc… and all that was seen without even trying to find things wrong…

And the most awkward point - 3. My wife and I went for a little casino evening and spent an amount that we considered decent in 1 evening. After playing a few games here and there we decided to go to the roulette table and just use a $2 coin that I had in my pocket to make a last bet on a number. You know, just a last little bet.

Well, apparently that was too cheap for the employee who was in charge of the table and decided to make fun of my wife by pointing out to other clients how cheap that was. The other clients of the casino were nice enough to try making light of it and to not have her embarrassed but he then pointed out that this was a “minimum $40” buy-in. (Which we know for a fact is not true as we played at the table opposite to his 15min before that interaction). I wish I had taken his name but I only found that out from my wife afterward and when I went to get his information he was already replaced.

Anyway, all and all the restaurants are incredible but the hotel and the casino are definitely not what you are made to believe.

Recommendation, save the money on the room and the casino and enjoy a delicious dinner or lunch with an awesome restaurant staff who will make your experience beautiful!
Good location, easy access to skytrain friendly staff but their casino isn’t really worth the hype. Everything is super expensive, even though you pay the resort fee you don’t get to have free breakfast/lunch or even complimentary small appetizers. I liked the hotel, great place to stay but unless I have to be around richmond I don’t think so I will come back to this place again. I will go with the different hotel next time. Lastly, pool is great, and warm I really liked the gym.
Tamara Toews profile picture
Tamara Toews
6 months ago
Location was perfect for us, close to the train to airport, bus from the ferry and anywhere else we needed to go. We stayed in the 1 bedroom suite, the room was spacious and clean but dated and everything had lots of visible wear. Tv did not have Netflix or anything which was a bit disappointing. Mattress was terrible, and the blanket for the pull out couch was very rough. the pillows and linens on the king bed were nice though.The pool and hot tub looked nice and my kid was very excited about the water slide, only to find out there was a height minimum that she didn’t reach. The pool water was absolutely freezing cold!!! And there were no towels or staff available when we used the facilities so we ended up walking back to our hotel room without drying off. We used the hot tub which was a nice temperature but very overcrowded with kids playing in it due to the temperature of the pool. The fitness center was decent but did not open early enough for my husband who is an early riser, he had to wait for it to be open in the mornings which wasn’t ideal. Meal options were also disappointing when travelling with kids as food options were mainly located inside the casino floor with no minors allowed. Staff were all friendly and the hotel overall was clean. Starbucks on site was a great addition as I woke up to coffee every morning when my husband got back from the gym. Overall we would stay again as the location can’t be beat for what we needed but i will have more realistic expectations. I wouldn’t consider it to be a 4 star hotel though, maybe 2 or 3
Charlotte Solway profile picture
Charlotte Solway
6 months ago
My boyfriend and I have stayed here a few times within the past year because we love it so much! The staff are excellent and the rooms are quite nice and spacious. We have stayed in the standard room and the suite and both are amazing! It’s a great place to stay at to unwind and relax and if you don’t want to leave the property they have everything you need from many different restaurant options, a starbucks, and a convenience store opened until midnight. The casino is a great time and the pool is fantastic and even has a water slide. It’s a great place to stay and my boyfriend and I are excited to continue to come back. Also the prices are great considering its a resort and the rooms are nice and clean!

Locating River Rock Casino Resort in British Columbia

River Rock Casino Resort sits at 8811 River Road in Richmond, British Columbia (postal code V6X 3P8), beside the Fraser River. The property runs 24 hours a day, 365 days a year, pairing a 396-room hotel with roughly 70,000 square feet of gaming space. Transit users reach it through Bridgeport Station on the Canada Line SkyTrain, within a five-minute walk of the entrance. Vancouver International Airport (YVR) is one stop away (about a five-minute drive), and downtown Vancouver is 15 to 20 minutes north. The venue is operated by Great Canadian Entertainment and regulated by the British Columbia Lottery Corporation (BCLC).

Detail

Specification

Address

8811 River Road, Richmond, BC, V6X 3P8

Opening hours

24/7, year-round

Minimum age

19 years

ID requirement

Government-issued photo ID (two pieces advised)

Hotel rooms

396 (rooms and suites)

Gaming space

70,000 sq ft

SkyTrain access

Bridgeport Station (Canada Line)

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How to Enter the Gaming Floor

Every guest in British Columbia must present government-issued photo identification to enter a casino, and that data is not stored. River Rock Casino Resort sets the minimum age at 19, and staff verify ID for anyone appearing under 30. Bringing two pieces of valid identification avoids delays at the Guest Services desk.

Entry Cost and Reservations

Access to the gaming floor is free, and no booking is needed to play. Guests arrive, complete optional registration, and begin. Minors cannot enter the floor, though they may use the hotel pool and outdoor areas.

Identification and Dress Code

The casual dress code requires footwear and a shirt at minimum. Clothing displaying gang affiliation, obscene graphics, or profane wording is refused. Intoxicated individuals are denied entry and escorted out.

How to Play the Available Games

River Rock Casino Resort holds over 1,100 slot machines, 75 live tables, and 108 Electronic Table Games terminals (the largest such count in British Columbia). Players buy credit at a cashier or use bill acceptors and the ticket-in/ticket-out system at slots. Live tables run an average range of CAD $10 to $100, with some entry points at $5.

The game categories across the floor and private rooms include:

Slots (progressive jackpots, video poker, linked networks; Privé Slots and the Jade Room serve high- and mixed-denomination players)

Baccarat, Dynasty Baccarat in Stadium Gaming, and high-limit play in the Maple Leaf and Dogwood Rooms

Roulette, Blackjack, Freebet Blackjack, Ultimate Texas Hold’em, Fortune Pai Gow, Craps (daily 11AM to 2AM), Sic Bo

Poker (Texas Hold’em) in the dedicated room, plus Four Card Poker and Texas Hold’em Bonus

Racebook horse-racing wagering, open daily from 9AM to the final race

To start at a table, a guest takes an open seat, exchanges cash for chips with the dealer, and places bets within the posted limits.

Joining Poker Sessions

The poker room runs Texas Hold’em with buy-ins from $100. Weekday hours are 11AM to 4AM, and weekend play is continuous from Friday 10AM to Monday 4AM. A Sunday Superstack offers up to 60 seats ($200 buy-in); a Wednesday event holds 33 seats ($100 buy-in). Reserving a seat by phone shortens the in-person wait.

Accessing Electronic Table Games

Stadium Gaming terminals let one player bet on several live Baccarat, Roulette, and Blackjack tables from a single seat. The Action Arena hosts Roulette, $10 Baccarat, $5 Sic Bo, and Craps.

How to Book Accommodation

The connected hotel links to the casino via the Sky Bridge and offers deluxe King or two-Queen rooms plus one- and two-bedroom suites. Standard check-in begins at 16:00, and check-out is 11:00. Each room includes premium bedding, a workspace, air conditioning, bathrobes, a 42-inch flat-screen TV with premium channels, a Nespresso machine, and complimentary WiFi.

Booking a Room

To reserve, a guest calls the front desk at 604-247-8900, emails [email protected], or selects dates and room type on the official website before confirming with a credit card. The room and surcharge details appear below.
Feature Detail
Total rooms 396
In-room coffee Nespresso machine, kettle
Microwave $25 daily fee (subject to availability)
Refrigerator Included (mini)
WiFi Complimentary property-wide
Pool Indoor pool with 70-ft waterslide
Pool/Fitness hours 6:00 to 22:00 daily
Spa Absolute Spa (facials, massage, body treatments)

How to Reserve Dining Venues

River Rock Casino Resort runs several food and beverage outlets, many accepting reservations online or by phone. To secure a table, a guest opens the venue page on the official website, then selects a date, time, and party size.

Parking, Transport, and Contact Details

On-site self-parking is available, with a paid parkade near the entrance and a larger free lot a short walk away. Valet parking carries an added charge, and an electric vehicle charging station is on the grounds. Drivers from Vancouver take the Oak Street Bridge south to Sea Island Way, then Great Canadian Way to River Road. Taxis and ride-hailing services operate around the clock.

The access and contact details are consolidated below.

Service

Contact / Detail

Hotel Front Desk

604-247-8900

Casino Guest Services

604-273-1895

Reservations email

[email protected]

SkyTrain

Bridgeport Station (Canada Line)

Airport (YVR)

One stop / 5-minute drive

Smoking

Designated outdoor areas only

How to Join Encore Rewards

Encore Rewards is the British Columbia loyalty program tied to the resort, and enrolment is free. Members earn one point per dollar spent on slots, electronic tables, and dining, with 1,000 points converting to $5 of free play. The card works on the gaming floor and across the PlayNow online channels in BC.

Practical Rules and Responsible Gambling

The resort enforces a two-ounce-per-hour limit on alcoholic drinks, while soft drinks and coffee are free on the main floor. Camera use is restricted on the gaming floor, though photography is allowed across the wider property. Security staff conduct continuous rounds at entrances and gaming areas. Guests seeking support can reach the Responsible Gambling resources through the official website and Guest Services. The interior is smoke-free, and banquet rooms, ATM and banking services, and full wheelchair accessibility (rooms, elevators, ramps) are provided.